Order and delivery terms

Ava-akatemia | Alcohol passport tests

The price of the alcohol passport test includes:

  • one test session
  • for those who passed the test, a certificate of the alcohol passport delivered to their email

Registration for the alcohol passport test is binding.

The customer is obliged to ensure that

  • They arrive on time and follow the advance instructions given in the confirmation email.
  • The contact information they provided during registration is correct and functional (phone number, address, e-mail address, etc.) and that the address is valid for at least one month from the test date.
  • They have a valid photo ID (e.g. passport, identity card or Finnish driver’s license) with them when they come to the test.

Ava-akatemia reserves the right to bill for unused test time due to insufficient identity documents, for example.

Cancellations

  • Normal alcohol passport test (Finnish/Swedish/English)
    • written notice of cancellation (e-mail) must arrive at Ava-akatemia no later than 12 hours before the start of the test session. The fee for a test cancelled late or not cancelled will not be refunded.
  • A special test that has been agreed with the tester separately
    • written cancellation (e-mail) must be received by Ava-akatemia no later than 12 hours before the start of the test session. The fee for a test cancelled late or not cancelled will not be refunded.
  • Separately ordered private tests for a workplace or other groups
    • the number of people must be confirmed no later than 7 days before the test event. The agreed travel expenses + confirmed number of people serves as the basis for invoicing, unless otherwise agreed in writing with the tester.
  • Refund of the paid online fee, when the person being tested does not want to book a new test time instead
    • When the customer makes a written cancellation within the cancellation period mentioned in the terms and conditions, Ava-akatemia deducts €5.00 (incl. VAT 24%) of office and processing costs for each test cancellation from the refundable payment.

Alcohol passport certificate

After the approved test result, the alcohol passport certificate will be sent to the given email address within a week.

The customer themselves is responsible for clearly stating correct, up-to-date name and contact information.

These conditions are valid until further notice. Ava-akatemia reserves the right to make changes.

AVA-instituutin Kannatusyhdistys ry,
VAT number: 0211060-9

Ava-akatemia
Hitsaajankatu 20
00810 Helsinki

info@akatemia.fi
Tel. 044 491 8716, on weekdays from 8.00 a.m. to 3.30 p.m.

 

Read also:

FAQ – Frequently asked questions about the alcohol passport